No Drobo Connected Message

If the Drobo Dashboard appears with a message saying "No Drobo is detected. Please check my connections.", check to see if the data cable is still securely connected between your PC and the Drobo storage device. Additionally, check the power light on the front of your Drobo device. It should be green or amber/yellow if the power is properly connected.

If the data cable is securely connected and the Drobo storage device has power, but Drobo Dashboard is not recognizing the unit then do the following:

First, shutdown your PC and wait for the Drobo device to go into Standby mode. When it is in Standby, all lights will turn off except for the power indicator, which will turn amber/yellow. You will need to remove the front cover to see the power indicator.
Once the power indicator on the Drobo unit turns amber/yellow, disconnect the power to your Drobo storage device. On Drobo S, Drobo FS, DroboPro and DroboElite, you can shut it down via the power toggle switch on the back.
Then reconnect power to reboot your Drobo or toggle the power switch on the Drobo S, Drobo FS, DroboPro or DroboElite.
While your Drobo device is restarting, turn your PC back on.

If your 1st or 2nd generation Drobo is connected to a network via DroboShare, you may encounter this message because DroboShare did not receive a DHCP-assigned IP address. Most home network routers and modems come with the DHCP server enabled by default. If this is the case for your network, try to restart your DroboShare while it is connected to your network. Simply disconnect and then reconnect your DroboShare power cable.

If you do not have a DHCP server on your home network, DroboShare will be assigned its default IP address of 169.254.213.234. You will need to first assign a PC running Drobo Dashboard with an IP address on the same default network that the DroboShare uses (for example, 169.254.213.210) in order for Drobo Dashboard to detect DroboShare.

Once detected, you can configure the IP address of DroboShare in the DroboShare Settings section: Advanced Controls -> Tools -> Setup in the DroboShare section.